As a general rule, purchases through the website can be returned for any reason within 15 days after the purchase. To carry out these returns or exchanges, they must comply with the terms and conditions of the returns policy of each shop.
If the terms and conditions are not complied with, you will be informed that it is not possible to carry out the return or exchange at the shop.
Items must be suitable for sale, in their original packaging, showing no signs of damage or use, and they must include their pamphlets, user manuals and warranty ticket where applicable.
No returns or exchanges will be accepted of: underwear, lingerie, swimsuits, earrings, headphones, books or catalogues and expired articles (except when the date of sale is later than the expiry date).